To request a return, simply fill in our returns form within 14 days of receiving your order. Please make sure to include the following details:
-
Your full name
-
Order number
-
Reason for return
Once submitted, our team will review your request and respond via email with the next steps and instructions on how to proceed with your return.
RECEIVED A FAULTY PRODUCT?
If your item arrives damaged or faulty, we want to know right away so we can resolve the issue quickly. Please contact our Customer Service Team with details and, if possible, photos of the fault. We’ll assess the issue and work with you to make things right as soon as possible.