- Once your order has been dispatched, we’ll send you a shipping confirmation email that includes your tracking number.
- If it has been more than 3 business days and you haven’t received this email, please check your junk or spam folder in case it was filtered there.
- If you still haven’t received anything after checking your junk folder, please contact us here and our team will be happy to assist.
Please note:
- Basketballs & Accessories are shipped using Australia Post (for spalding.com.au orders) and a tracking number will be provided to you via email. You can use this number to track your parcel directly with Australia Post at http://auspost.com.au/track/.
- For spalding.net.nz orders, these are dispatched via Post Haste and can be traced via https://www.posthaste.co.nz/tracktrace.html.
- Spalding Basketball Systems are sent via several different freight services. You will be sent an email with your tracking number and freight carrier once your order has been dispatched and can track the progress of your delivery through delivery service's websites mentioned below.
- If you have ordered a personalised basketball then please allow 6-8 weeks for delivery.