The Spalding warranty covers;
Backboards
- Spalding® backboards are covered by a Limited Warranty for defects in materials and workmanship, the duration of which depends on the type of backboard purchased.
- The Warranty applies only to the original purchaser, is non-transferable and applies only to personal use (NOT institutional or competitive use).
- Note that the Warranty effective date is from the original retail purchase date.
Poles, Bases, Rims
- Spalding poles, bases, rims (and accompanying hardware) are covered by a 1-year Limited Warranty for defects in materials and workmanship.
- This Warranty applies only to the original purchaser, is non-transferable, and applies only to personal use (NOT institutional or competitive use).
- Note that the Warranty effective date is from the original retail purchase date.
Check out Spalding’s Warranty Information.
What is not covered by the Spalding warranty:
We assume no responsibility nor liability, and the Warranty will be voided, for any damages or defects due to:
- Negligence, abuse, misuse, non-basketball activities, hanging, vandalism, acts of nature, improper installation, accident or failure to follow maintenance guidelines in the owner’s manual.
- Failure to follow instructions and warnings accompanying the product.
- Any modifications made to the product.
- Institutional or competitive use. (All products are intended only for home, recreational use.)
- Scratching, scuffing or fractures to any part of the unit that may have been caused by normal recreational usage.
- Rusting, intentional damage, unreasonable use, hanging from net or rim, deterioration, scratching, scuffing, fading or fractures to the unit that were caused by severe weather conditions, including, but not limited to, strong winds, flooding, hail, tornadoes and hurricanes.
- Discoloration of any part of the unit due to sunlight, exposure to chemical and/or salt spray either directly or in the atmosphere.
- Shipping charges to and from the factory, labour charges and related expenses for removal, installation or replacement of the basketball system or its components are not covered under this warranty.
For further information or to follow up a request/claim please contact our Warranty / Spare Parts Department on +61 1300 654 766 or email us.